Have you noticed this? Although we're all "connected" 24X7 through our fave social networks, when the services go down we somehow think we're ALL ALONE and that it's only happening to us. That was my reaction along with many others this morning when Twitter became frozen in time. Ditto when Gmail went down recently. Psychologists have had a field day with this phenomenon, speculating on whether the Internet makes us more lonely or

I’m a huge Mashable fan so I’m delighted to link to my first post for the best everything-you-need-to-know site for all things social media and tech. Read my article:  5 Ways to Write Retweetable Tweets. Rule #1: Always include a link…

I've had the opportunity to speak with communications folks at two very large organizations in the past few days: one a Fortune 500 company, the other a national nonprofit. (Neither is a client.) Both are eager to use social media (especially Twitter) for branding and PR. Both are stifled by the silo-ing of who does what, internally and externally, in marketing, communications AND website management at their respective organizations.

Mashable COO Adam Hirsch has been pouring energy into the Summer of Social Good campaign since he began organizing it in January 2009. In just four days this unique online fundraising effort - built around the velocity and reach of social media - culminates with the Social Good Conference in NYC (Aug. 28, 2009). Tickets are still available, BTW, and 100 percent of sales go towards the four charities benefiting from the campaign. As of

Ignore the offcolor language and a few of the references if they offend you. The shock value of the numbers and stats is why this works. Tells a story and does it well. Best thing I've seen that explains why you should care about social media. (Terrific) slides are by Marta Kagan.